Grace Tsay of CENTURY 21 Western Realty

We met Grace at a rental property when we considered renting a house. She helped us immensely to find a rental home at the time. Finally, we decided to buy the 25206 Melody Oaks Ln house, and Grace was perfect for our broker. Grace was perfect in helping with every detail of purchasing our new home. She handled all situations excellently, including negotiating the price when we got the appraisal, which had a gap from our proposed price. She introduced the good inspector, and the inspection went smoothly. She was always careful in managing all processes and ensured everything was well completed. Grace is very professional in performing as a trustworthy, knowledgeable, friendly, and respectful broker. She was highly accessible, responding promptly whenever we contacted her for help or asked questions. Grace was knowledgeable as she brought us the correct answers to our questions. Communications with her were all very smooth and precise. Overall our family's home-purchasing experience with Grace Tsay couldn't be better. We appreciate all her devotion and endeavor throughout getting this house until closing. In addition, she is helping us even after closing for many post-home buying needs. We were delighted to have her as our realtor for buying our new house.

Grace was tremendously helpful and efficient to get the house ready for sale. Valuable recommendations on repairs and upgrades were provided based on her knowledge and experience while taken our requirements into consideration. She was very resourceful to assist us in many areas and a consummate professional in marketing and selling the property. It was really great to work with Grace and we are grateful and extremely satisfied with her performance. Superb service all around!

We enjoyed working with Grace. She has years of experiene and local establishment/connection with an honest assessment of our property. In terms of sales and closing, she has rich sales experience and can quickly screen/sense potential buyer(s) to follow through on offers. She also knows how to deal with buyers and/or buyer's agents and is keen on their tactics for the sake of the sellers (us). Regarding her service, she is polite and professional in all aspects. she is also very resourceful in taking initiatives to resolve issues. Overall, it has been quite a pleasure working with Grace on this property. We are very satisfied with her performance, the level of professionalism has been upkept all these years with C21. great service!

Grace provides professional and timely service throughout the whole process. She truly cares about her clients and provided best service. She helps us take care all the issues and questions before and after the sale. We are so glad we have Grace to help us sell the house.

I know Grace for a long time, she help us to buy and sell the house. She is very responsible and hardworking agent. She always is willing to do more to take care of her clients. That is why we are glad to have her be our agent and friend. She earned our trust.

Grace Tsay is a wonderful realtor! She was very patient and attentive to detail and used her knowledge and experience to help me find the right home. She went out of her way to explain things and made the entire process smooth for a first time home buyer. I highly recommend her!