Jillian Merluse of CENTURY 21 Bill Nye Realty, Inc.

Excellent experience

We had been interested in a property that was being handled by Jillian Merluse. We contacted her about it but it wasn't available anymore so she offered us other properties to look at. Due to covid restrictions we had to do everything virtually and by video calls. We are in CT. and Jillian was always available to answer any questions or concerns that we may have had. Although we could not be in FL personally, Jillian went above and beyond to get everything lined up and made us feel very confident in our decisions. if there was an "above excellent" category I would have checked that!! Jillian truly did an amazing job for us. As stated in my previous comments our experience purchasing this property, basically sight unseen due to our covid restrictions here in CT. was made comfortably and confidently by working with Jillian Merluse. She was able to show us and walk us through the property via video callings and was able to answer any questions we may of had. I have had some family and friends ask about our experience, and possibly looking at property themselves. I have strongly recommended that if they wish to pursue info or a purchase to contact Jillian Merluse at Century 21 Bill Nye Reality Inc.

Jillian was a pleasure to work with, she is very professional and knowledgeable. She was supportive when earlier buyer backed out of contract and gave great advice to help us going forward. Only took 3 months to sell our home in Zephyrhills. Exceeded our hopes. Whole process was easy and virus precautions were followed.

Julian Merluse was professional in all our dealings with her. She kept up today's with the business at hand.(up to date not today's). She projected confidence & comptence. She answered our questions satisfactorily. Only have good things to say about the job she did for us. Since we had made a quick decision to sell our home and we are older and not into the use of computer tech - we appreciated her guiding through the whole procedure. We were happy with her recommendations & her abilities to have a good sale outcome. Could not have asked for a better realtor. We were pleased that Jillian Merluse was an agent for your company All positive in the otherwise stressful situation of making a move. I would recommend Jillian Merluse because she was able to competently take charge of what was needed to sell our home & she made it a pleasant experience for us. Importantly we felt that we could trust her throughout all that was done.

Julian continues to be our realtor and is selling another property for us. I think the fact that she is still working for us tells you we like, trust, and are confident she will sell another house for us and get the best price.

I already mentioned how Jillian helped me because I was out of state when all of this went down. I am also an elderly lady slightly disabled and Jillian was able to walk me through a lot of forms, etc, that I had to fill out. I have never had to do these by myself before and she was a tremendous help to me. It seems that I was always texting her for help. She probably got sick of seeing my texts come through. But I knew that she would help. She would answer me within minutes. Even my partner who has sold his properties before mentioned that he has never had an agent work with him like that before that was so helpful. In all, it was a great experience. She made it so!