Kelley Gravenslund of CENTURY 21 Tri-Cities

We chose to hire Kelley for the purchase of our new construction home because of her attention to detail and knowledge of the building process. We knew she had worked with other builders and has a background in interior design. When using Kelley previously to sell our home we were so impressed with her punctuality when corresponding and thinking of things before we had a chance to worry about them. An example is how she contacted our mortgage broker for us to confirm details about our loan. Not having to make those types of calls and correspondence was a huge assistance that we didn't expect from a realtor. We knew this would come in handy during a new construction build. Kelley knew where the available lots in our price range were and where not to waste our time. She understood the type of community we were interested in raising our family. Kelley was extremely thorough with the dealing of our new construction home. She was in direct contact with myself and the builders realtor on an almost daily basis ensuring that preconstruction included nothing less then exactly what we wanted in our new home. She negotiated with the builder for changes in our original plans without hesitation insisting that we had to love every part of this new home. Kelley was never reluctant to ask for yet another change on our behalf- as large, small, unnecessary or ridiculous as our request may have been ;) Kelley was present for every meeting, inspection, and walk thru. She always worked her schedule around ours to be able to attend. Kelley's knowledge of escrow in general helped answer many of our questions. Not all realtors attend escrow meetings but having Kelley there when signing so many important forms was very reassuring. A few of the areas where Kelley completely exceeded our expectations include being patient and understanding during the decision making process, her knowledge and experience of the construction process and her accessibility. She regularly responded to me early mornings, late nights, Sundays and even while on vacation. Working with Kelley from start to finish was truely enjoyable. She exceeded our expectations with every aspect of our home building and purchase. I look forward to working with her again on any future home buying or selling.

Kelley made my home purchase a great experience.

We would highly recommend Kelley to anyone looking for an agent! She was very professional, easy to work with, got everything done in a timely matter, answered any and all our questions and made our experience very enjoyable and low stress!

I've said it before and will say it again. Kelley Gravenslund is the best in the business. We have put her to the test multiple times. Our purchases are not always the easiest, a are to say the least can be downright frustrating. She never backs down from a challenge and is always willing to put in the time, energy, and research to help us write and secure a contract. We enjoy working with Kelley and trust her completely. Thank you, Kelley, for putting up with us and working so hard on all of our homes. You are a Rockstar!

Met and began our home search with 3 agents. One was ambitious but a rookie with limited market knowledge who put us on their online search which generated 100's of listings most of which did not fit the profile we indicated. I guess they considered that to be working with us. The second agent had 20+ years experience selling real estate and was referred to us by one of our local relatives. This agent emailed us after a day looking at properties and said to call if we had any questions, no further contact. Then there was Kelley! Aka fresh air. A joy to work with her . Primarily Kelley stayed in touch and followed up on every conversation without useless noise but good information when and as promised. Repeat, productive FOLLOW UP was critical, easpecially since we lived 1,000 miles away and we're not able to be in the Tri Cities very often. Kelley definitively was our ally/partner. Exceeded all expectations! CLONE HER!

The sale went very smoothly! Kelley Gravenslund guided us through each step. We will use Kelley for any future real estate needs!