Mandy Peterson of CENTURY 21 Brainerd Realty, Inc.

Had worked with Mandy for several years in my line of work, so I knew Mandy well enough to know that I wanted her to take care of something as important as selling my home and finding one to buy. Mandy was very understanding of my needs and very willing to go the\ extra mile for me always! Mandy loves her job and it shows! Thank you Mandy for taking care of me. Arlene was great!

Mandy was responsive and engaging from the first minute she answered the phone. The property that I was inquiring about was no longer on the market, so she immediately asked good questions to understand my needs and sent me information promptly about alternative properties. That resulted in a face to face the following weekend to view different properties. Mandy Peterson was truly one of the best professionals I have ever worked with in any field. That is high praise, of which she is extremely deserving. While I believe I am relatively reasonable to work with, I have expectations regarding communication, attention to detail, follow through and competence. On a 10 point scale, I would rate her a 25! Mandy is a great listener and communicator. She helped me to discern what I was looking for and tested various properties until we found several that met my needs. She is a fun friendly person, so the process of looking at properties with her was enjoyable. Once I found a property I really liked, Mandy helped me with resources and personal assistance to help me with all of the potential barriers. I am a widow and am buying this property to enjoy with immediate and extended family and friends. Mandy's assistance to identify local services, to find a trusted contractor who could help me with a few necessary fixes to the properties and to make the modifications necessary for my brother who is in a wheelchair, and to personally offer the assistance of she and her family to help me with the initial move in were absolutely above and beyond. Without that help and support, I'm not sure I could have ever gotten comfortable with taking this on, even as a competent homeowner. Regarding the real estate transaction itself, Mandy was a great communicator, paid great attention to detail (for example on the inspection follow up items, the property included in the transaction, etc). I had confidence in her understanding of the process, her judgment on the price and terms, and guiding me through all aspects of the negotiation, purchase agreement, inspection, communicating with the other realtor, title/mortgage/insurance, and the final walkthroughs. She helped me to assess significant vs. insignificant items to deal with in the negotiations. There were extenuating circumstances due to the fact the purchase was taking place literally over the Christmas holiday, that she guided impeccably. When a snowstorm struck the weekend before the closing, we did a FaceTime virtual walk through to avoid any surprises on closing day. Based on our past interactions, I was 100% comfortable with her assessment. It turned out that a few items had not been completed by a vendor and Mandy navigated that successfully with the other realtor. It was also necessary for the seller to escrow dollars since an outdoor repair couldn't be completed in the winter. Mandy was diligent to make sure this was structured appropriately. Overall, Mandy never cut corners- we met at 7 am the day of closing and drove 1 hour to the property to do one last walk through right before closing. This was after driving to the Twin Cities and helping me move using her personal trailer. She and her family didn't get home until after 11:30 pm!! One thing after another throughout the process, Mandy was competent, detail oriented, proactive, an excellent communicator. On every one of these dimensions, I would say Mandy was excellent! She was an absolute delight to work with and her follow through, responsiveness and helpfulness was above and beyond. I always felt like I could reach out to her with any question, big or small. Mandy and I really connected at a personal level- this was a pleasant, fun, hassle free experience. Her personal integrity, friendliness and kindness were the attributes that truly set Mandy apart. She and her husband and son drove to the Twin Cities the night before closing, loaded up their personal trailer, and drove the trailer

Good job.... well done She was on top of everything advice st to what was important for sale

I would recommend Mandy Peterson and Centry 21 to all people I know she was excellent in her help and time. If I needed something all I had to do was ask and she made sure I was reassuring to get the right answers she is wonderful person to work with. Thank you Mandy Peterson Very professional all questions answers class A person

Mandy did a great job answering my questions at all hours of the day. She was patient and understanding. She just did a great job and we are very thankful!

Mandy worked very hard and went above and beyond while searching for exactly what we needed in price range we gave her. We are very appreciative and thankful to her for finding us our new home in limited timeframe! She definitely stayed on top of it from start to finish! Thank you Mandy!