Michael Francis Real Estate Salesperson of CENTURY 21 AA Realty

Michael Francis was very patient and kind with my family. He went out of his way, and took a lot of time with us. He was extremely professional. My family has not moved in years, so this was a big change. Michael was always positive and informative and understanding. I would definitely recommend Michael Francis.

Mike is very personable, a hard worker and was extremely knowledgeable about the area. Wouldn't have considered working with anyone else. It was tough. Several buyers either changed their mind or lost their jobs. Mike was extremely patient, held several open houses and was always available for my questions. Would highly recommend him to friends and family. My above answers say it all. Mike was the Best!!

Mike Francis is a Gentleman and an expert in his field. He was patient and understanding and was easy to get hold of. He addressed all our concerns and was always their for the Open Houses, Showing, buyer Inspections and closing. It put the sale of the house at ease for us during a somewhat stressful time. Highly would recommend him to Family, Friends and anyone whom is looking for a trusted Broker and Sales Agent!

When I first made the call to Mike, he was so receptive to everything I said. I told him what we wanted and what we disliked. Mike allowed me to send him many many homes and at the same time, Mike sent me homes to look at as well. Mike did so much research on all the homes we visited and took so much time with my wife and I. After visiting homes around our schedule, we eventually landed our dream home. Mike was able to guide me through all aspects of this purchase and really treated me like a son of his own. Mike assisted my wife and I in obtaining a mortgage though his contact at the bank. Mike gave us a lawyer to use, abstract company and everything else needed to purchase our home. He literally did everything for us. Both my wife and I have purchased homes in here past but this was by far the best experience I have ever had doing so. He is a really pleasant and genuine person. His information will most certainly be shared with anyone looking to buy or sell a home that I may come across.

Michael Francis reinforced my belief that the best customer service representatives in any company are those who inherently enjoy communicating with people and those who have a genuine caring for the people with whom they interact. Michael does not have to force or fake it-because it is innately in his character to care. This is reflected in his work as a Century 21 AA Realtor. Michael helped my wife and me at the beginning of our search on Long Island for our first house. I was impressed by Michael's approachable demeanor and patience with us as we explored the homes available to us within the parameters we had set. Michael had already invested time in us, but he was still understanding when we changed our minds about the state where wanted to live and decided to explore homes in Connecticut, which unbeknownst to us, just happened to be outside of the area where he works as a realtor. Instead of Michael losing interest in us as potential clients and just considering it as a loss of potential business, he offered to give any advice he could to help us as we searched in Connecticut, he checked-in periodically to see how our house hunting was coming along, and he even offered leads to other Century 21 Real Estate Agents in Connecticut that he had vetted himself and we were able to utilize one of the leads. After not finding any suitable homes in CT and some very frustrating times my wife reached out to Michael and he was there when we decided to revisit Long Island for our first home purchase. He guided us without ever rushing us to make our decisions. Finally, when my wife and I caught glimpse of what would ultimately become our first home, Michael worked with us to make it happen, helping us navigate the complexities of the process until we became proud new homeowners. Many people want and need different things from their realtors-my wife and I needed to trust the person who would be an integral part of such a major purchase. We needed to feel that they would care how satisfied we would be with the purchase even years after we moved in. We needed to feel that we could be open to express our concerns and even make mistakes in front of him without being judged as he advised us through his expertise. We needed an ally in our journey and a thoughtful guide who knew the home buying "terrain." Michael gave us all of this. Anyone who is seeking the qualities that I just mentioned in a realtor would do themselves a great service by seeking out Michael Francis. My wife and I will definitely recommend Michael Francis to our friends and family. We are happy and grateful! Bravo Michael Francis, our sincere appreciation!

Coming from the inner city, we were very green to the happenings of LI. The one quality that stands out the most is how Michael Francis would always be willing to help us find answers or just share what he knew about LI. If ever we were in the dark about a subject, Michael Francis, was there to shed some light on the subject. Now, we are proud home owners. Thank you, Michael Francis.