Renae Hansen of CENTURY 21 Northland

Renae has been great to work with for the second time. Previously, she helped us find a home and this time she helped us sell. She was on top of every aspect of the sale with great referrals to help prepare for the listing and prompt communication throughout the process. We will be sure to work with her again in the future!

Upon meeting Renae I found her to be professional, experienced, knowledgeable and prepared. This was a sale that Probate needed to approve. Renae inspected the condo provided recommendations for repairs, recommended contractors, and changes for best showing. She developed a sales plan and documents that included Probate requirements. She met all commitments and adjusted appropriately when buyers and Probate Court necessitated a change. She tracked buyers contingencies, worked with HOA manager and me to meet them, and communicated with buyers agent as they were satisfied. Nice job. She responded to any issue immediately. Renae was present at Probate Court to support the sale, was questioned by the Judge, and accurately represented the sale. At closing she facilitated resolving issues raised by the buyer that were not her responsibility to solve. Closing occurred once they were resolved. On a personal note, I found Renae to be collaborative. Meaning with all her knowledge and experience she could have taken a "telling" approach as my experience in this arena is limited. Instead she asked a lot of questions, offered suggestions and recommendations, listened to my thoughts and offered alternatives, explained her logic, and let me decide. I felt like being helped by a consultant, proficient in their field, respected by her peers, and was flexible and adaptable. I would add that Renae is patient but committed to our schedule. She followed up quickly and often to meet scheduled commitments. Also, she was very quick to respond. Timely does not accurately reflect how responsive Renae is. Quick, within an hour generally is a better descriptor. I would add that I found Renae to be a excellent listener. What I mean is she listens to what is being said, hears the message, understands, states her agreement or offers alternatives, and does not forget.

Renae helped us with our search for vacant property in September 2021 and handled our purchase very well, even with us living in a different state. We went on to work with Renae for our home purchase in a tough market and she was always accommodating week after week getting showings set up and offers in. Even when we put a pause on our home search, Renae was thinking of us and found us a perfect home. She handled a few back and forth negotiations with the seller, ultimately settling on a price we were comfortable with. Would highly recommend Renae to anyone looking to buy or sell in the Traverse City area!

Renae Hansen was Great! Very professional, experienced and through. She's an EXCELLENT Realtor.

Renae Hansen made the experience so easy and enjoyable! We were selling our home in Traverse City, MI while living two states away and it was still a seamless process.

Super smooth transaction. Couldn't be happier with Renae!