Janice Martin of CENTURY 21 Action Plus Realty

We met Janice when we went through an internet real estate company to see a house. She responded immediately to our request to see this house, the house we eventually bought. Janice made the buying experience easier and less of a burden through her professionalism, experience and her list of helpful contacts. Any questions or concerns about offers, timelines, visits were immediately answered. Any questions or concerns about aspects of the house that might need fixing or updating were answered, or she knew someone who would be a good person to ask. Janice was an excellent mediator between us and the sellers. She was able to voice our concerns in a constructive way so that they could be rectified. Although we were never privy to the discourse, we always felt the discussions back and forth were on a respectful level - never letting the emotions of money, property and ownership play a part in the conversations. Janice was especially helpful as the time of closing neared. Her knowledge of the process was so valuable, as she was able to make sure we communicated with the lawyers, mortgage underwriters and processors so that those confusing and complicated timelines were met. At the end, she was able to recommend different contractors she has gotten to know over the years. When we closed, we had several different options for the various projects we needed to complete to move in, not to mention a successfully purchased house with a successfully completed mortgage. We were lucky to find Janice. Throughout the process of buying this house (not to mention the fact she also sold our house, so that we could buy), Janice had to wear many hats - realtor, contractor, counselor, cheerleader, psychologist, friend, mediator. But, she was great at each and we realized we were blessed to have found her.

A tough set of circumstances were involved in the decision to sell our house and move to a different one. After 20 years in the place where our children grew up, we had to make the difficult choice to sell our house. Janice made that process much easier and more bearable. Janice understood what we were going through - the emotions of that difficult choice. We had some conditions of our sale that were probably not the easiest to accept, but she did, understanding where we were coming from. That understanding, and Janice's attention to detail in the early process were very comforting to us. We especially appreciated Janice's experience in getting a house ready for a sale. Once listed, our house sold in a week! Janice was there every step of the way from our acceptance of the offer until the closing. Her kindness and professionalism was evident throughout. Knowing the process of getting to the closing and knowing the right people to help us was critical to those final steps. But her reassurance that we were doing the right thing - her kindness - was even more important in the days leading to the meeting at the title company. Things happen for a reason and I think meeting Janice and having her help us sell our house was one of those chance encounters that was somehow meant to be. Without her kindness, professionalism and experience, there is not a chance we would have agreed to sell our house, let alone sell it in a week and get into another house in a month and a half. I would certainly recommend Janice Martin to anyone who is looking to buy or sell a house!

Jan Martin went above and beyond in selling our parents' home. I don't believe that any other agent (or agency) could have or would have provided the exceptional level of service with which she provided my brother and I. Her communications were frequent and clear. Her staging expertise and her knowledge of the local market proved invaluable. She really helped us to get the best possible price for the house. My brother and I are grateful and happily recommend Jan to anyone looking to sell or purchase a home.

It's been a pleasure working with Janice Martin to purchase our recent properties. Janice has been very knowledgeable of the area and help us find a neighborhood we are comfortable with. She's very communicative and helpful throughout the negotiation and closing process also. We'd highly recommend Janice to anyone!

Janice Martin was instrumental in us finding our perfect home. She helped us through every step of the way and communicated everything with us, addressing all of our questions and concerns (being first time home buyers we had many). She made sure that everything was in our best interest for closing. We couldn't be happier with the help and knowledge we received from Janice and would strongly recommend her to anyone looking to purchase or sell a home.

It was a great experience working with Janice. We felt a connection with Janice the second we met her. Even though she was at one of her open houses she took a lot of time with us to really understand what it was we were looking for. We purchased a short sale, I really believe that we would not have closed on the house if it wasn't for Janice pushing the process thru with all parties concerned. She was the only one that cared about this happening for us.The other great thing that she did was take time out of her and her husbands personal time to help the seller empty the house so that I didn't have to deal with any additional headaches. I would recommend Janice in a second